FAQs
Question: what is your refund policy?
Answer: check out our refund policy page.
Question: where can I view the status of my order?
Answer: you can check the status of your order and track its delivery at any time. just enter the tracking number that you received via email in the "Order Tracking" page.
Question: can i cancel or change my order once it's been placed?
Answer: once your payment has been accepted you are unable to modify orders. Please contact our Customer Service if you need help.
Question: where can i find shipping rates and information?
Answer: check out our "Shipping & Delivery" page for the most updated information.
Question: how long does shipping take?
Answer: shipment usually takes 15-30 business days
Question: Is my payment secure?
Answer: Yes, it is 100% secure. All payments are securely processed over HTTPS and your card information never touches our servers. All payment processing is done by a third party credit card processor. All details are sent over SSL, which is a 2048-bit RSA-encrypted channel.